CHARIELLA

IT SERVICES

Our proven experience provides excellence in software development in Helix (Remedy) or ServiceNow platforms.

CHARIELLA

IT SERVICES

Our proven experience provides excellence in software development in Helix (Remedy) or ServiceNow platforms.

hariella specializes in the management, enhancement, customization, development of custom applications & implementation of ITSM applications on the BMC Helix (Remedy) or ServiceNow platforms.

About

Services include project management, implementation of ITIL processes based on industry’s best practices and operation/maintenance of on-premise as well as cloud (OnDemand) solutions.

About

Chariella specializes in the management, enhancement, customization, development of custom applications & implementation of ITSM applications on the BMC Helix (Remedy) or ServiceNow platforms.

Services include project management, implementation of ITIL processes based on industry’s best practices and operation/maintenance of on-premise as well as cloud (OnDemand) solutions.

SERVICES WE OFFER

“Excellence and best practices in software development”

Helix (Remedy) Development

Project Management

ITSM System Operation & Maintenance

ServiceNow Development

ITIL Process Improvement / Implementation

“Here’s What The People Say”

Reviews & Testimonials

” Excellent service! Jorge has the knowledge and insight that improved our efficiency and productivity by 15% in little to no time. I would recommend for anyone looking for a good Helix based infrastructure. ”

Michael D.

” I’ve known Jorge and Chariella for years, former business partners and would highly recommend if your looking for detail oriented Remedy, Helix, and ServiceNow services. Great management of software skills and performance in an timely manner. As a company, he’s built something special, as a friend he’s an even better person. “

Chad N.

Business Owner

” I’ve worked for/with Jorge for over 2 years now and love all the training, time and development. Patient and very smart in Remedy and provides a great work environment. If your looking for a great work space, leadership, and coaching; Jorge is a great guy with even greater skills and mindset. ”

Janice L.

Remedy Specialist

What We Offer

Our proven experience provides excellence in software development in Helix (Remedy) or ServiceNow platform in accordance with Software Life Cycle Development (SLCD). Remedy and ServiceNow development tasks, ITIL processes implementation or processes improvement are based industry’s best practices.

What We Offer

About the Owner

Jorge Martinez has 15 years of experience in software development. This experience includes upgrades, migration from one network to another, migration from Remedy to ServiceNow and vice versa. Jorge also has experience in project management and integrating Remedy or ServiceNow with other (third party) applications. His expertise also includes ITIL process assessment, improvement, and implementation. Jorge poses a bachelor’s degree in Electrical and Mechanical Engineering with emphasis on Computer Science from John Brown University.

About the Owner

We’re Hiring! Get in touch today.

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